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Penelope Support Page
Here you’ll find everything you need to get started and make the most of your experience with Penelope.
From registration to signal interpretation, explore our FAQs, video tutorials, PDF guides, and a dedicated contact form to help you every step of the way.
Your AI trading teammate is here — and so are we.
Frequently asked questions
How do I register on Penelope?
To register on Penelope, simply click "Sign Up" on our website penelope.capital. You will be immediately redirected to the login page, where you can easily create your account.
Where is the registration form located?
The registration form is conveniently accessible by clicking "Sign Up" on the Penelope.capital homepage. Once your account is created, we will guide you through completing your profile to offer you a personalized experience, communicating in your language and with the tone best suited to your needs.
Is an invitation code required to access?
Until September 30, 2025, access to Penelope is completely free and open to everyone! Afterwards, access will be exclusive via an invitation code issued by an existing user, creating an even more select community.
Can I use Google or Linkedin credentials to register?
Absolutely! You can register using your Google or LinkedIn credentials for quick and hassle-free access.
Is it possible to register from a mobile device?
Yes, absolutely! Penelope is designed to be fully accessible and functional from any mobile device, ensuring maximum flexibility.
What do I do if I don't receive the confirmation email?
No problem at all! We recommend checking your spam folder. In any case, you can confirm your email later directly from the platform, for your peace of mind.
What should I do if I forget my password?
Don't worry if you've forgotten your password! From the login screen, you can easily request a reset. You'll immediately receive an email with instructions to set a new one and regain control of your account.
Can I change my email after registration?
This feature is not currently available, but we are working to introduce it and further enhance your experience.
How long does it take to activate the account?
Your Penelope account is active immediately after registration, allowing you to start your experience with us right away!
How do I log in?
Logging into Penelope is very simple! You can log in directly from the ai.penelope.capital page or by clicking "Login" from the penelope.capital homepage.